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I have been very impressed by Pam Hurley's knowledge, presentation, and teaching ability. [Her] courses are useful to people who are interacting with clients, producing documents which may be audited, or using writing skills in their interactions with members of the company. I have attended several writing courses over the past two years, [and] Pam's courses far exceed anything I have attended.
-- Project Manager, PPD

Commas should be used before the last item before "and" in a series. If you have trouble with commas, read your work out loud. Often (but not always), where you pause may be a good place for a comma, unless you're a particularly breathy reader.

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Newsletter:
Becoming a More Effective Writer (part 2)
Blogging
Creating Goodwill in Documents
Editing and Proofreading Tips
Emails: Planning
Emails: Writing Effective Subject Lines
Honing Writing Skills in a Bad Economy
Honing Your Writing Skills
Planning Emails
The Cost of Poor Writing in Drug Development
The State of Writing--Avoiding Pompous Language
Tips on Becoming a Better Writer
Why Take Online Writing Training
Writing and Using Style Guides